Privacy Policy

Information We Collect

When you contact us for web development services, we collect personal information that you provide voluntarily. This includes your name, email address, phone number, and any messages you send through our contact form. We also gather information about your business needs, project requirements, and website goals when you engage with our services or request a consultation.

Additionally, we may collect technical information such as your IP address, browser type, and device information when you visit our website. This helps us improve our website's functionality and understand how visitors interact with our content.

How We Use Your Information

We use your information to provide web development services, respond to your inquiries about our offerings, and manage your project. Your contact details enable us to communicate about your website project, provide updates on development progress, and deliver completed work. We may also use your information to improve our services and send you relevant information about web development, always with your consent.

Your business information helps us tailor our web development solutions to meet your specific needs and create websites that align with your goals and brand identity.

Legal Basis for Processing Data (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. We process data with your consent when you contact us or request information about our services. We also process data to fulfill contractual obligations when you engage our web development services.

Additionally, we may process data based on our legitimate interests in providing quality web development services, improving our offerings, and maintaining business relationships. We ensure that your rights and interests are always protected in these processes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business and providing web development services, such as hosting providers, email service providers, and analytics services. These partners are contractually obligated to protect your information and use it only for specified purposes.

We may disclose your information if required by law, to protect our rights or property, or in connection with legal proceedings. In such cases, we will only disclose the minimum information necessary.

Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and access controls. We regularly review and update our security practices to maintain the highest level of data protection.

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Your Rights and Choices

You have several rights regarding your personal information under GDPR. You can request access to the personal data we hold about you, request corrections to inaccurate information, and request deletion of your data in certain circumstances. You also have the right to object to processing, request data portability, and withdraw consent at any time.

To exercise these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within one month.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements. This may include using standard contractual clauses or other approved transfer mechanisms.

Data Retention

We retain your personal information for as long as necessary to provide our web development services, fulfill our contractual obligations, and comply with legal requirements. When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Project-related information may be retained for longer periods to provide ongoing support and maintain records of completed work, as permitted by law.

Children's Privacy

Our web development services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Third-Party Services

Our website and services may integrate with third-party services that have their own privacy policies. These services include:

• Google Ads Conversion Tracking: We use Google Ads to measure the effectiveness of our advertising campaigns. Google may collect information about your interactions with our ads.
• Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website.
• Google Analytics: We use Google Analytics to understand how visitors use our website. This service collects information about your browsing behavior.
• Google Maps API: If we display maps on our website, Google Maps may collect information about your location and usage.

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

Use of Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. Cookies are small text files stored on your device when you visit our website. You can control cookie preferences through your browser settings, though this may affect website functionality.

For detailed information about our cookie usage, please refer to our Cookies Policy.

Updates and Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Relaxuaromain
St Mary's Rd
Hayes UB3 2JW
United Kingdom
Phone: +44 800 002 5580
Email: contact@relaxuaromain.world